We do our best to ensure all of you enjoy a happy shopping experience with Ukrainian Gift Shop however occasionally you may need to return an item. We would recommend that you return your items via registered post or in person. If order needs to be returned back to us it should be done within fourteen (14) working days. However you will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days. You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned. Some goods are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights
Using our Standard UK Delivery, your order should be with you in three (3) to five (5) working days (excludes Weekends and Public/Bank Holidays). We also send items worldwide; please email us to get a quote. The cost of delivery depends on size and weights of your item.
You are very welcome to collect your order in person in our shop.
We take appropriate technical and organisational measures to protect against unauthorised or unlawful processing of your personal information, including encrypting your information to applicable industry standards.
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